Many organizations know they have great resources, but finding, consolidating, packaging, and presenting them in a way that can be accessed by users across their organizations can be a challenge. Toolkits can play an important role in an organization’s approach to knowledge management. When a client is ready to adapt and replicate the practices, models, and resources uncovered in the benchmarking process, toolkits help consolidate and organize the tools you need to implement promising practices.
DMT’s most recent toolkit production was for the Yellow Ribbon Reintegration Program and Comprehensive Service Support, an initiative under the National Guard. For this work, DMT:
- Conducted site visits for rapid-cycle benchmarking to uncover hundreds of resources from state staff and volunteers
- Developed 12 detailed online toolkits offering models and resources based on site visits
- Produced online tutorials, webinars, and classroom workshops to help program staff understand and fully utilize toolkits